Traditional Four Poster

Call us on +44 (0)1273 735161 or Email us

Access Statement

The Claremont Access Statement

The Claremont is located in The Avenues Conservation Area of Hove. The hotel is independent and has a long reputation for the warmth of our hospitality and personal attention. We want your visit to be an experience you recall with pleasure and we look forward to welcoming you to Hove.

Pre-Arrival

For assistance prior to arrival please contact reservations on +44(0)1273 735161
The Claremont is 2 miles from the A23/A27 Junction of the city by-pass and only 65 minutes drive from London
Brighton train station is 10 minutes drive and Hove train station is 5 minutes drive
Taxis are readily available outside the train stations
The city coach station is a 10 minutes taxi ride from the hotel
The centre of Hove is a 2-minutes walk from our door step and Brighton 15 minutes
We have a list of local equipment hirers that is available on request

Arrival & Car Parking Facilities

The hotel does not have a car park but has on street parking spaces. Disabled parking is available free for as long as you like on the ‘pay & display’ bays down the centre of the road and of course on the double yellow lines for up to 3 hours.
The front doors of the hotel can be opened wide to make entry and exit easy for infirm or disabled guests
Assistance is provided wherever possible with parking and luggage

Main Entrance & Reception

Once through the front doors the reception area is level with access to the bar, restaurant. There 9 steps up to the front door which are too steep to install an access ramp
The reception desk is located to your right as you enter the front hall
The reception desk 122cm high
On check-in staff will brief you on our evacuation policy on request
The registration card can be enlarged if required
The main restaurant is located opposite Reception
The meeting/function rooms are located to the right (as you face it) of the reception desk
There are no steps to the restaurant or function/meeting rooms
The floor in the front hall is tiled, the floor of the restaurant, carpeted and meeting/function rooms wooden

Public Areas – General (Internal)

There is an internal hotel phone on the reception desk that guests can use
The main hotel is three floors high and access to the 11 bedrooms is via a central staircase only

Public Areas – WC

There are separate modern toilet facilities provided for ladies and gents
Access to the toilets is level-entry along the corridor from the front hall along a tiled floor
The floor surface in the toilets is tiled
There is no colour contrast with critical surfaces and the sanitary ware is white

Dining Room & Meeting Room/Function Room Areas

The location of the toilets can be seen in the public areas WC section
Table service is offered throughout the dining areas
The tables are all of equal height with easy access chairs
Lighting is a combination of natural and electric light
The Dining Room is also located on the ground floor alongside the entry hall
The Dining Room provides table service throughout with assistance being available with the partial self service breakfast
Lighting levels can be increased if required
We cater for most dietary needs, although prior warning is advised

Leisure Facilities

None available

Outdoor Facilities

The hotel boasts a large garden facility with ample seating and can be utilised subject to weather conditions. Level access provided from pavement level

Bedrooms

We have 11 rooms that are accessed via the central staircase
There is a smoke alarm in every bedroom
The bedrooms and bathrooms are generously proportioned but some provide more turning and transfer space than others
We try as far as possible to allocate bedrooms based upon individual guest needs
Emergency procedures are posted on the door to each bedroom and are explained upon check-in for any disabled guests upon request
Every bedroom has television with remote control
Flooring in bedrooms is carpeting
Bedroom lighting can be switched on at the entrance to the room and also within the room
There are bedside lights
There is a direct dial telephone in all bedrooms
We provide non-allergenic bedding as required, pre-booking is essential
All rooms are non-smoking in compliance with current legislation
Furniture within the rooms can be moved

Bathroom, Shower-room & WC

All bathrooms are fitted with non-slip floor tiles
All baths have non-slip mats available
Bathroom lighting is very bright and all sanitary ware is mostly white

Grounds and Gardens

There is an East-facing Garden located at the rear of the hotel
There is level-access to the gardens available from a wooden gate on the side of the hotel. Access leads onto a lawn
There are a number of benches and seats provided

Additional Information

If you require any assistance during your stay please contact reception
The Duty Manager can be contacted via reception
We have a general evacuation procedure with specific procedures for infirm or disabled guests and this will be explained upon check-in, upon request
All housekeeping staff have been trained and are aware of procedures to aid privacy in bedrooms
There is reasonable coverage for mobile phones throughout the hotel
Wi-Fi is available throughout the hotel (subject to coverage availability)
We do have a room suitable for families or carers

Contact Information

Address: The Claremont, 13 Second Avenue, Hove, BN3 2LL
Telephone: +44(0)1273 735161
Fax: +44 (0)1273 736836
Email: info@theclaremont.eu
Website: www.theclaremont.eu
Hours of operation: 24 hours, 365 days per year. Reception closes at 6.p.m. but manager lives on site
Emergency number: Reception Dial 0

Future Plans

We are constantly refurbishing and up grading our public rooms and bedrooms

We welcome your feedback to help us continuously improve. If you have any comments please
phone +44 (0)1273 735161 or email info@theclaremont.eu